Privacy Policy

Last Updated: [07.06.2026]

Thymos ("Thymos", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you use the Thymos mobile application, website, and related services.

Thymos is operated by Thymos FZ LLC, registered in Ras Al Khaimah, United Arab Emirates.

Website: www.thymoslearning.com
Contact: support@thymoslearning.com

1. About Thymos

Thymos is an educational and reflective support platform designed for adults including parents, caregivers, teachers, and professionals.

Thymos provides CBT-informed educational tools, journaling features, learning content, and AI-assisted reflective support. Thymos is not a medical service and does not provide therapy, diagnosis, crisis intervention, or medical treatment.

The app is intended for users aged 18 and over.

2. Information We Collect

We may collect the following categories of information:

Account Information

  • Email address
  • Login credentials and authentication information

User Content

  • Journal entries
  • Chat conversations
  • Reflection notes
  • Optional child-related information such as first name and age
  • Behavioural observations and selected emotional triggers

Usage Information

  • App interaction data
  • Feature usage
  • Session activity
  • Device information
  • Notification preferences

Subscription Information

Subscriptions are processed through Apple App Store or Google Play. We do not directly store full payment card information.

3. Sensitive Information

Some information voluntarily entered into Thymos may relate to emotional wellbeing, behaviour, family relationships, or other sensitive personal topics.

Users should avoid sharing highly sensitive personal information unless they are comfortable doing so.

4. How We Use Information

We use information to:

  • Provide and operate the Thymos app
  • Personalise the user experience
  • Generate behavioural insights and reflections
  • Deliver AI-assisted responses
  • Improve app performance and functionality
  • Send notifications and reminders
  • Manage subscriptions and accounts
  • Maintain security and prevent misuse
  • Respond to support requests

Behavioural insights provided by Thymos are informational and educational only and should not be considered psychological assessments, diagnoses, or professional advice.

5. AI Processing

Thymos uses artificial intelligence services provided by OpenAI to generate certain responses and reflective support content.

Information entered into chats may be processed by OpenAI in order to provide AI-generated responses.

We do not use user conversations or journal content to train our own AI models.

AI-generated responses may not always be accurate, complete, or appropriate for every situation. Users should exercise their own judgement and seek qualified professional support where necessary.

6. Third-Party Services

We may use trusted third-party service providers to operate and improve Thymos, including:

  • Supabase (database, authentication, and storage)
  • OpenAI (AI processing)
  • RevenueCat (subscription management)
  • Firebase Cloud Messaging (push notifications)
  • Amplitude (analytics and product improvement)

These providers may process certain information on our behalf in accordance with their own privacy and security practices.

7. Analytics

We use analytics tools to better understand how users interact with Thymos and to improve app functionality, performance, and user experience.

Analytics information may include:

  • Device type
  • App interactions
  • Session activity
  • Feature usage
  • General technical diagnostics

We do not use analytics data for advertising or sell user data to third parties.

8. Notifications

Thymos may send optional push notifications related to:

  • Journaling reminders
  • Learning hub updates
  • Behavioural insight summaries
  • App updates

Users can manage notification permissions through their device settings.

9. Data Storage and Security

We take reasonable technical and organisational measures to protect user information.

Data transmitted between the app and our systems is protected using HTTPS/TLS encryption. Stored data is protected using industry-standard encryption and security practices.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

10. Data Retention

We retain user information only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Users may delete their account and associated information directly within the app.

Certain limited information may be temporarily retained where required for legal, security, or operational purposes.

11. Your Rights

Depending on your location, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Object to certain processing activities

Users may also export certain content, such as journal entries, where available within the app.

To make a privacy-related request, contact:
support@thymoslearning.com

12. International Users

Thymos may be used internationally. By using the service, you understand that your information may be processed and stored in countries outside your own jurisdiction.

13. Children's Privacy

Thymos is intended for adults aged 18 and over and is not designed for direct use by children.